Reliable partner for life

All of our products are backed by a service portfolio that enables us to maintain reliable and beneficial customer relationships throughout the life of the device.

The service life of a heat pump depends greatly on the quality of its key component - the compressor and all other components that are manufactured exclusively in Europe. A heat pump with the PZP mark will last at least 20 years without failure. We installed the first heat pumps back in 1995, so the service life of heat pumps has already been proven by practice.

PZP heat pumps already have a 5-year extended warranty for the entire heat pump already included in the basic price and without additional charges. This warranty covers, in the event of any defect in the heat pump, all repair costs, ie spare parts, service technician's work and transport costs.

Service and maintenance of heat pumps

We recommend a regular service inspection by a specialist on the heat pump.

Inspection should be performed at least every two years for the following reasons:

  • proper maintenance and parameter settings will extend the life of the heat pump
  • during the service inspection, sufficient flow and heating water temperature settings are also checked to prevent the heat pump from decreasing its efficiency
  • we ensure regular checks of the heat pump cooling circuit for leaks

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